When I got up to the checkout the young man who checked me out was incredibly kind and sweet and explain to me that he was going to Franklin Pierce college we had a great chat and I asked to speak to the assistant manager Robert once I had finished checking out with my order. As always the associates were super nice. I was really stunned to hear this but considering how bare the aisles were it made sense I asked a second associate if this was true and they confirmed it and apologized to me for the lack of products. This associate told me that the assistant manager doesnt like to order a lot of inventory because stocking it and sorting it takes so much time. One of the associates basically laid it out to me and told me that currently the manager is on vacation and the assistant manager is handling things. I was absolutely shocked and I inquired as to what was going on.
They had almost none of the juice I was looking for none of the water I was looking for none of the chips I was looking for and none of the ice cream I was looking for. They didnt even have a single roaster chicken or a beef rib roast. When I arrived many of the aisles including the meat department were empty. I drove almost 35 minutes to come to the store because it is so much better stocked than the stores in my area and it has a much better selection. I generally am very pleased with the store except today I had a really upsetting experience thanks to the assistant manager Thomas and I left the store feeling really upset. The new store may be slightly more expensive at the register, but the amount of food we throw always because it doesn’t last make shopping at price chopper way to expensive ! So long price chopper!
The lettuce we got from there is still fresh today the one my purchased today might last 2 days if I’m lucky and certainly looks way less appealing. There wasn’t one item it wanted that I couldn’t find or that they didn’t have and more. We already drive 13 miles to get to this store because it is the closest but last week we drove 26 miles to a market basket! Wow what a store! Fresh produce in quantities at less cost, anything you could want. My husband has been doing the shopping for our family for many years ( he loves it, god bless him), I stopped going with him to price chopper because I was so agitated and disgusted by not finding even simple items I got headaches before I got out of the store. I have been to other price choppers and they aren’t nearly as bad but they are not good enough to drive the distance for poor quality food. This was going on prior as well as now that the supply chain is getting better so this is probably do to a woefully poor management system. Try buying a bag of just plain frozen vegetables ? You can forget that just steamer bags, with fake butter sauce at 3 times the price. We stopped buying the bagged lettuce because it was already rotting in the store. Today I asked my husband to pick up 2 artichokes he had to ask as he couldn’t find them, apparently there were only three in the store, as usual they were turning brown, were skimpy, if they were a person they would be on life support, same with the romaine lettuce well passed the time it should have been picked, never mind sold. How does a store not have basic coffee mat in stock from week to week. It is poorly stocked and has little selection. The selection is poor at best, the produce is half rotten when and if you find what you are looking for, the meats are overpriced and not very good. This store is the worst run store I have ever been in.
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